Process layout
This is a barista robot suitable for unmanned cafe franchises that utilize collaborative robots and autonomous robots to automate everything from ordering, brewing and to serving.
The manager is responsible for maintaining equipment hygiene and replenishing insufficient materials at a designated time once a day.
24-hour operation is possible because orders, brewing, and serving can all be directed from a central control system while monitoring the overall situation, allowing all tasks to be performed organically.
Components
| Robot | 1 Hanwha Precision Machine HCR-5A unit; - 6-axis articulated, payload 5kg, maximum speed 1m/s, maximum working radius 915mm, repeatability ±0.1mm, weight 21kg; 2 Serving Robots (Torang); - Capable of Delivery up to 4 cups simultaneously, voice Guide for order menu upon pickup, additional units available, virus-fighting robot option available |
|---|---|
| Peripherals | Tools: Electric Gripper (Beverage Cup Detection Function); Menu Ordering System: Kiosk or Web Application(QR Code); Peripherals: Coffee Machines 2EA; Ice Makers 2EA; Cup Dispensers 4EA; Beverage Dispensers 16EA; Refrigerators 2EA; Sparkling Water Makers 2EA; Sauce Dispensers 5EA; Water Purification System 1Set; Vision Camera 1EA; CCTV 1EA; Monitor 1EA |
Workflow
| STEP 1. | Assign seat and pay for order via kiosk |
|---|---|
| STEP 2. | Brew coffee and add syrup (takes about 2 minutes) |
| STEP 3. | Transfer completed coffee to the serving robot |
| STEP 4. | Serve to the customer's location |
| STEP 5. | Provide voice guidance on beverage type upon pickup |
| STEP 6. | Return to the charging dock for recharging |
Features
High operational efficiency
Unmanned operation possible 24 hours a day regardless of space size
Manufacturing of over 50 diverse menu items and free recipe customization
Processing from order to Serving within 3 minutes
Delivery to the precise location via Serving robots
Voice guide is provided by identifying the type of beverage when a customer picks up a cup.
Comments on menu and safety guide
(Optional) Sterilization and air purification functions available using autonomous robots
High-quality coffee at a great price
Offering luxurious coffee flavor and over 50 diverse menu items
Securing taste competitiveness by using premium blended beans
Marketing/Promotional Effects
Differentiate your marketing from existing competitors by utilizing barista robots and Serving robots
Presenting a new cafe solution for the COVID-19 non-face-to-face era
Promotion through the operation of 10 directly managed stores nationwide
Results
| Key Benefits | Quantitative Indicator: Improved operational efficiency through 24-hour unmanned operation
Qualitative Indicator: Increase in sales due to marketing/promotional effects |
|---|---|
| Client Feedback | I initially thought that an unmanned robot cafe might feel awkward and alienating in terms of atmosphere, but you can operate a comfortable space by meticulously touching on even the smallest details, just like a cafe run by humans. Furthermore, operational efficiency is excellent as you can manage a large space with minimal staff. |
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