Process layout
This application example uses the LG CLOi ServeBot (Tray type) developed by LG Electronics to place a pamphlet on it and drive along a designated route in cruise mode.
The LG CLOi ServeBot (Tray type) is divided into an entry-level Serving robot (T1) suitable for small stores and a standard Serving robot (T2) capable of self-service. It autonomously travels from the kitchen to customer tables and automatically detects when a customer removes food from the shelf to move to the next destination. It also provides an escort function to Guide customers from the store entrance to their seats.
Project Background and Objective
The need for unmanned Serving robots to guide and escort people to tables
A Serving robot that moves to the next destination autonomously without separate operation by the customer
In-store promotion/operation notifications can be provided through speech voice editing and cruise control
Components
| Robot | LG CLOi ServeBot (Tray type) (T1); - Dimensions (W x D x H): 510 mm * 510 mm * 1300 mm; - Tray Size (W x D): 460 mm * 370 mm; - Payload: 20 kg (5 kg * 4); - Operating Time: 5 hours; -Automatic charging; LG CLOi ServeBot (Tray type) (T2); - Dimensions (W x D x H): 510 mm * 510 mm * 1300 mm; - Tray Size (W x D): 500 mm; - Payload: 30 kg (10 kg * 3); - Operating Time: 11 hours; -Automatic detection of food dropping; -Home Base |
|---|
Workflow
| STEP 1. | Guide and escort customers to their seats from the store entrance |
|---|---|
| STEP 2. | Receive the food ordered by the customer from the kitchen and Serving it to the table |
| STEP 3. | Once you unload the food, move to the next destination. |
Features
Quickly Installed in various spaces
Can be installed quickly and without restrictions, without affecting existing interior
Based on a 30-pyeong area, installation is possible within 2 hours using mapping alone, without markers
It recognizes the surrounding space using 3D cameras and LiDAR sensors, allowing installation even in high and wide spaces
A Robot that Is Easy to Use and Operate
It provides an intuitive UI based on a large 9.2-inch screen
A robot that even first-time users can easily use
Convenient Serving and Clearing with an Open Design on the Front, Left, and Right
Food and trays can be removed from any of the three sides
The open shelf is useful for conveniently carrying the dishwashing box used for dishwashing
It can be removed and washed at any time using a silicone cover
Outstanding and Safe Autonomous Driving Features
Various sensors that detect low obstacles and a bumper that minimizes impact in the event of a collision
Avoids even very small obstacles with various sensors
With its compact design, it can navigate even in a narrow width of 70cm
1-year warranty provided
Results
| Key Benefits | Increasing store operational efficiency through labor cost reduction via workforce replacement
Robots handle simple/repetitive tasks while humans focus on high-value customer service
Providing safe contactless services and new digital experiences |
|---|---|
| Client Feedback | We placed pamphlets on top of the robot and set it to cruise mode to circle the booth.
Visitors were fascinated by the sight of the robot maneuvering around people, and they each took a pamphlet, which helped with our promotion. |
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