Name: An Episode of KT AI Serving Robot at Jeonju 1964 Geumijeong
Brand: MAROSOL
Price: 65 KRW
Availability: InStock

Application > ServingBuilding Type > Hospitality·Foodservice

#AMR# Food Service# Service Robot# Serving

This solution illustrates a robot that serves hot iron plate dishes at Jeonju 1964 Geumijeong, a restaurant specializing in stir-fried dishes and rice bowls.

In a small hall space, one worker was responsible for taking orders, Serving, clearing tables, and handling customers, so there were instances where they could not respond to customers even though they were always busy serving them.

By introducing KT AI Serving robots, we were able to efficiently handle customer service and serving, even during the busy lunch hour when there are many delivery orders.

Components

Robot	KT AI Serving Robot Servi; - Max Load: 30kg; - Tray Quantity: 3 (Sensing load status via weight sensor); - Tray Size: D406 (mm); - Operation/Charging Time: 12hr/4hr; - Speed: Max 1.2 m/s; - Dimensions: 440 X 430 X 1040 (mm); - Minimum Passage Width: 700mm; - Weight: 35kg

Workflow

STEP 1.	Load items for serving onto the tray
STEP 2.	Enter the serving destination
STEP 3.	Autonomous driving to the designated location
STEP 4.	Announcement upon arrival at the serving location
STEP 5.	Return after completing the service

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Features

Quality-verified Robot

Performed over 2 million table Serving worldwide, including in Korea, the U.S., and Japan

100% domestically manufactured products provided

Providing the Only Nationwide Sales, Installation, and After-sales Service in Korea

KT has a nationwide sales, installation, and after-sales service network, enabling installation and service even in Jeju
24-hour remote monitoring and immediate after-sales service is available

Smart Features and Usability

Can be used without installing separate markers via autonomous driving
Each tray is equipped with a weight sensor, so it automatically returns to the waiting area when the Serving food is received
Equipped with an obstacle detection sensor at the bottom, it can automatically detect items on the store floor or children in front of it and maneuver around them
In addition to serving and clearing modes, there is cruising mode, allowing for performing tasks such as serving napkins and side dishes

A Variety of Affordable Rate Plans Available

Flexible rate options available from 1 to 36 months (Purchase/Rental)
Highly affordable installation and usage are available with a 3-year contract

Results

ROI Period	1 year
Key Benefits	Process up to 115 servings per day
Client Feedback	During lunchtime, when delivery orders flood in, there were often cases where in-store customer service was not smooth, but thanks to KT serving robots, we are now able to handle customer service during peak hours smoothly.