Process layout
This solution is an example of using the LG CLOi ServeBot (Tray type), developed by LG Electronics, for serving food and clearing tables in a restaurant. The LG CLOi ServeBot (Tray type) autonomously travels from the waiting area to the customer's table, and automatically detects when a customer removes food from the shelf to move to the next destination.
Workflow
| STEP 1. | Place the food ordered by the customer onto the Serving robot |
|---|---|
| STEP 2. | register the customer's table with the Serving robot |
| STEP 3. | the robot delivers the food to the customer |
| STEP 4. | once the food is unloaded, move to the next destination or return. |
Features
Quickly install in various spaces
Can be installed quickly and without restrictions, without affecting existing interior
Based on a 30-pyeong area, installation is possible within 2 hours using only mapping, without ceiling markers
It recognizes the surrounding space using 3D cameras and LiDAR sensors, allowing installation even in high and wide spaces
A robot that is easy to use and easy to operate
It provides an intuitive UI based on a large 9.2-inch screen
A robot that even first-time users can easily use
Convenient Serving and clearing with an open design on the front, left, and right
Food and trays can be removed from any of the three sides
The open shelf is useful for conveniently carrying the dishwashing box used for dishwashing
It can be removed and washed at any time using a silicone cover
Outstanding and safe autonomous driving features
Various sensors that detect low obstacles and a bumper that minimizes impact in the event of a collision
Avoids even very small obstacles with various sensors
With its compact design, it can navigate even in a narrow width of 70cm
Results
| Key Benefits | Increased store operational efficiency through reduced labor costs by replacing human workers, robots handle simple/repetitive tasks while humans focus on high-value customer service, and the provision of safe contact-free services and new digital experiences. |
|---|---|
| Client Feedback | The quick installation allows for uninterrupted business during busy hours, and satisfaction is high as it provides a new experience. |
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