LG CLOi Guidebot to Provide Smart Guide at Gwacheon City Hall and Gwacheon Youth Hunting Center

Process layout

This application utilizes the LG CLOi GuideBot, developed by LG Electronics, to patrol the lobbies of Gwacheon City Hall and the Gwacheon Youth Training Center, employing front and rear-mounted Body Displays to promote events and provide explanations. The LG CLOi GuideBot can operate guide and advertising using the two Body Displays mounted on the robot. While autonomously navigating, the robot can guide visitors to amenities within the facilities or host photo events. As an option, a docent function can be used to guide visitors and explain exhibits at museums or exhibitions.

Workflow

STEP 1.	Moves along a designated path from the entrance to the front of the booth and plays a promotional video
STEP 2.	Touching the robot's screen provides booth explanations and guide , as well as the ability to take photos with the robot or take a photo with it.

Features

Risk Detection and Safety Certification through Various Sensors

Equipped with a total of 15 bottom sensors, including ToF, Magnet, and bumper sensors
Secures safe driving capabilities by detecting obstacles, impacts, and hazardous areas
Acquired safety certification for elevator/automatic door passage to prioritize safety

Revenue Generation through Signage Features

Contributing to customer convenience by providing continuous information and maps during guide
Generate additional revenue through signage advertising on large double-sided screens

Provides APIs Necessary for Integration with Customer Monitoring Systems and Possesses Know-how for Developing New Features

Additional features requested by customers as differentiating functions can also be developed as options
Collaborative implementation of features requiring integration with customer systems and items necessary for API-based development

One-stop Service from Purchase to After-sales Service

Purchase consultation through 78 LG Electronics robot specialty stores nationwide
Free trial service for sufficient demo/experience before purchase decision
Rapid installation through consultation with a total of 80 professional service technicians nationwide
Reliable after-sales service provided through 13 specialized robot service centers

Results

Key Benefits	Convenient management via a Content Management System (CMS), generation of additional revenue through customized advertising on large 27-inch displays, maximization of marketing effects by providing various functions such as guide, escort, security, and advertising in shopping malls, hotels, and office buildings, and enhancement of visitor satisfaction through docent services in museums and exhibition halls.
Client Feedback	We were able to conduct future education more effectively by utilizing robots in an event targeting children and students. Thanks to the consulting provided, ranging from short-term rentals tailored to our desired event scenario to strategies for robot utilization, we were able to successfully conclude the event.

Key Benefits

Convenient management via a Content Management System (CMS), generation of additional revenue through customized advertising on large 27-inch displays, maximization of marketing effects by providing various functions such as guide, escort, security, and advertising in shopping malls, hotels, and office buildings, and enhancement of visitor satisfaction through docent services in museums and exhibition halls.

Client Feedback

We were able to conduct future education more effectively by utilizing robots in an event targeting children and students. Thanks to the consulting provided, ranging from short-term rentals tailored to our desired event scenario to strategies for robot utilization, we were able to successfully conclude the event.

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LG CLOi Guidebot to Provide Smart Guide at Gwacheon City Hall and Gwacheon Youth Hunting Center

Lead Time: 0.7 weeks

Application Field: Application > Guide, Application > PR·Entertainment, Building Type > Commercial Facilities, Building Type > Public Institution

Curious about the robots used?

[해운대백병원 도입] LG전자 안내로봇 CLOi GuideBot (RSCGD20)

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