Process layout
This application uses the LG CLOi GuideBot developed by LG Electronics to navigate around an exhibition booth, utilizing the body displays mounted on the front and back to promote the company and explain events.
The LG CLOi GuideBot can operate Guide and advertising services using the two body displays mounted on the robot. The robot can autonomously navigate to Guide on amenities within facilities or conduct nighttime patrols. As an option, a docent function can be used to Guide visitors and explain exhibits at museums or exhibitions.
Project Background and Objective
Unmanned robots that guide and escort people
Driving with human safety as the top priority
Continuous information and maps provided even while driving
Signage advertising via large double-sided screens
Components
| Robot | LG CLOi GuideBot; - Dimensions (W x D x H): 510 mm * 510 mm * 1500 mm; - Weight: 80 kg; - Display: head 9.2 inch LCD, body 27 inch touchable; - Sensors: LiDAR, ToF (Time of Flight), Bumper, Magnetic sensor; - Charging Time: 5 hours; - Operating Time: 9 hours; - Driving Speed: 1 m/s; - Network: LTE, WI-FI; Home Base |
|---|
Workflow
| STEP 1. | Inducing customers within a certain distance to use the guide robot service via voice commands |
|---|---|
| STEP 2. | Curating guideintroduction/guide |
| STEP 3. | Curating service (1 / 2) |
| STEP 4. | Curating by selecting the course the visitor wants |
Features
Risk Detection and Safety Certification through Various Sensors
Equipped with a total of 15 bottom sensors, including ToF, Magnet, and bumper sensors
Secures safe driving capabilities by detecting obstacles, impacts, and hazardous areas
Acquired safety certification for elevator/automatic door passage to prioritize safety
Revenue Generation through Signage Features
Contributing to customer convenience by providing continuous information and maps during guide
Generate additional revenue through signage advertising on large double-sided screens
Provides APIs Necessary for Integration with Customer Monitoring Systems and Possesses Know-how for Developing New Features
Additional features requested by customers as differentiating functions can also be developed as options
Collaborative implementation of features requiring integration with customer systems and items necessary for API-based development
One-stop Service from Purchase to After-sales Service
Purchase consultation through 78 LG Electronics robot specialty stores nationwide
Free trial service for sufficient demo/experience before purchase decision
Rapid installation through consultation with a total of 80 professional service technicians nationwide
Reliable after-sales service provided through 13 specialized robot service centers
1-year warranty provided
Results
| Key Benefits | Convenient management through CMS (Contents Management System)
Generating additional revenue by providing customized advertisements through a large 27-inch display
Providing various functions such as guide, escort, security, and advertising in shopping malls, hotels, and office buildings, and maximizing marketing effects
Enhancing visitor satisfaction and strengthening patrol security functions through docent features at museums/exhibition halls |
|---|---|
| Client Feedback | It played a role in attracting people's attention by roaming around the booth, and with large displays mounted on the front and back, it was possible to effectively promote the company and explain events. |
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Curious about the robots used?
![[해운대백병원 도입] LG전자 안내로봇 CLOi GuideBot (RSCGD20)](/_next/image?url=https%3A%2F%2Fd1fchzsdhim61l.cloudfront.net%2FStore%2Fthumbnail%2F961%2Ffd9b226b-fcc2-4260-bb19-d63cf28b5a17%2F1764117928243961.png&w=256&q=75)
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