Process layout
This solution is a simulation of facility guidance and advertising utilizing the LG CLOi GuideBot, developed by LG Electronics.
The LG CLOi GuideBot delivers information and advertising services through two integrated body displays. The robot can autonomously navigate to provide guidance on facility amenities or conduct nighttime security patrols. As an option, a docent function can be enabled to guide visitors and provide detailed explanations of exhibits at museums or exhibitions.
Components
| Robot | LG CLOi GuideBot; - Dimensions (W x D x H): 510 mm * 510 mm * 1500 mm; - Weight: 80 kg; - Display: head 9.2 inch LCD, body 27 inch touchable; - Sensors: LiDAR, ToF (Time of Flight), Bumper, Magnetic sensor; - Charging Time: 5 hours; - Operating Time: 9 hours; - Driving Speed: 1 m/s; - Network: LTE, WI-FI |
|---|---|
| Peripherals | Home Base |
Workflow
| STEP 1. | Proactively engaging nearby customers via voice commands to initiate guidance services |
|---|---|
| STEP 2. | Providing curated facility introductions and information |
| STEP 3. | Managing and curating service options (Types 1 & 2) |
| STEP 4. | Offering curated tours based on the visitor's preferred course. |
Features
Risk detection and safety certification through various sensors
Equipped with a total of 15 bottom sensors, including ToF, Magnet, and bumper sensors
Secures safe driving capabilities by detecting obstacles, impacts, and hazardous areas
Acquired safety certification for elevator/automatic door passage to prioritize safety
Revenue generation through signage features
Contributing to customer convenience by providing continuous information and maps during guidance
Generate additional revenue through signage advertising on large double-sided screens
Provides APIs necessary for integration with customer monitoring systems and possesses know-how for developing new features
Additional features requested by customers as differentiating functions can also be developed as options
Collaborative implementation of features requiring integration with customer systems and items necessary for API-based development
One-stop service from purchase to after-sales service
Purchase consultation through 78 LG Electronics robot specialty stores nationwide
Free trial service for sufficient demo/experience before purchase decision
Rapid installation through consultation with a total of 80 professional service technicians nationwide
Reliable after-sales service provided through 13 specialized robot service centers
Results
| Key Benefits | Convenient management through CMS (Contents Management System)
Generating additional revenue by providing customized advertisements through a large 27-inch display
Providing various functions such as Guide, escort, security, and advertising in shopping malls, hotels, and office buildings, and maximizing marketing effects
Enhancing visitor satisfaction and strengthening patrol security through docent functions at museums and exhibition halls |
|---|---|
| Client Feedback | Equipped with large displays on the front and back of the robot, it enables guidance on a larger screen and can even generate revenue through signage advertising functions. |
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Curious about the robots used?
![[해운대백병원 도입] LG전자 안내로봇 CLOi GuideBot (RSCGD20)](/_next/image?url=https%3A%2F%2Fd1fchzsdhim61l.cloudfront.net%2FStore%2Fthumbnail%2F961%2Ffd9b226b-fcc2-4260-bb19-d63cf28b5a17%2F1764117928243961.png&w=256&q=75)
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