Process layout
Process Overview
Big Wave Robotics (Marosol) installed and operated two commercial unmanned cleaning robots, Phantas, to manage floor cleanliness in the main lobby and common areas of the customer building at Golden Bay Golf & Resort in Taean, Chungcheongnam-do.
With this introduction, we have moved away from human-centered, repetitive cleaning tasks in the resort's main lobby (approx. 250 pyeong) and the common areas of the guest building (approx. 200 pyeong), and established an autonomous floor cleaning automation process.
The commercial cleaning robot Fantas has implemented an automated system capable of unmanned cleaning operations by safely navigating and cleaning floors even in environments with high foot traffic within the resort, and by autonomously returning to an automatic charging station to recharge after Cleaning Robot is finished.
Through this, Golden Bay Golf & Resort expects to stably manage the lobby and guest building spaces, which require constant cleanliness, while simultaneously reducing the workload of cleaning staff and improving operational efficiency and management quality.
Project Background and Objective
Golden Bay Golf & Resort was a space that always required a high level of floor cleanliness management due to the nature of the resort, which involves frequent visitor movement centered around the main lobby and guest building and is heavily influenced by the external environment.
Due to high visitor traffic, external dust, dirt, and grass debris frequently enters the facility
Spacious common area had been managed mainly by cleaning staff, increasing the burden of repetitive tasks due to management
Overlapping with check-in and check-out times caused restrictions on weekly cleaning operations
Deviation in Cleaning Robot quality occurred By space and time of day
Absence of a management system verifiable by objective figures
This project is not merely about replacing Cleaning Robot staff, but aims to simultaneously improve the overall efficiency of resort operations and service quality. It was carried out with the goal of the establishment of a smart facility management system.
Components
| Robot | Commercial Cleaning Robot Fantas |
|---|---|
| Peripherals | Automatic charger |
Workflow
| STEP 1. | Select a designated cleaning zone |
|---|---|
| STEP 2. | Set the wet cleaning mode |
| STEP 3. | Start cleaning |
| STEP 4. | Return to the charging dock after job |
| STEP 5. | Set a desired cleaning time schedule |
| STEP 6. | Start cleaning |
| STEP 7. | Return to the charging dock after job. |
Features
Convenience
Remote control function using SOLlink
By using zoning mapping, the Cleaning scenario plan can be quickly implemented, covering only the areas the manager wants
Cleaning at your desired time using the schedule function
Intuitive verification of effectiveness using work reports
Safety using front and rear cameras and sensors
Excellent Cleaning Robot performance
Close-up cleaning is possible up to 1cm from the wall
Possessing the maximum productivity of 350㎡ per hour
High cleaning versatility capable of both wet and dry cleaning
Effective wet floor cleaning with 1 roller brush + 2 side brushes
Streamlining Work Processes
Smart obstacle avoidance and simple operation using paths
Convenient app remote operation, easy manual control, size and height for easy portability
Simplified automatic charging with a wireless charging station
Providing a convenient customer experience using SOLlink and dedicated control
Contributing to customer convenience by continuously checking robot status and providing work reports after cleaning operations
Results
| Key Benefits | Change in Cleaning Robot method → Automated scheduling, improved cleaning management and environment at Golden Bay Golf & Resort, and increased job sustainability through improved working conditions and reduced fatigue. |
|---|---|
| Client Feedback | Due to the nature of the resort, which attracts a large number of visitors, there was a significant influx of dust, dirt, and grass debris from the outside. However, since the introduction of cleaning robots, we have been able to Clean frequently whenever necessary, maintaining the space in a consistently tidy condition. We were able to efficiently reduce labor and management costs by allowing staff previously dedicated to this area to focus on cleaning other spaces or customer service. Furthermore, the quality of cleaning has actually improved compared to before, resulting in high overall satisfaction. |
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