Hotel Robot / Drawer Robot / LG Robot / Convenience / Untact Service

Hello everyone, I'm Pengbok! 🐧   These days, I really want to go on a trip—how are you all holding up? Far from the end of COVID-19, the increasing number of cases makes the future look dim...   

In times like these, even if we can't go to crowded tourist spots, we can still go on a 'hocance' (hotel vacance), right? Even so, it's difficult to completely avoid contact with people at a hotel.   

But what if a robot handled simple serving tasks?

Today, I want to introduce the LG CLOi ServeBot, which is being widely introduced in hotels lately.   

Konjiam Resort, located in Gwangju, Gyeonggi-do, has introduced LG Electronics' CLOi ServeBot to provide both convenience and joy to guests. It's reported that they are securing many visitors even in the current situation. Let's learn more about the commendable LG CLOi ServeBot, which brings help and joy to many people, with robot expert Brian!

Q. Hello Brian! I heard there's a robot playing the role of a 'filial son' at hotels lately.

Hello Pengbok. That's right. It's the CLOi ServeBot developed by LG Electronics. This robot is specialized for delivering items safely. Unlike other serving robots, it has the advantage of having drawers and the fact that they can only be opened by entering a password. It's also very impressive that you can choose between a 3-tier storage model with standard capacity and a 2-tier storage model with large capacity to fit the site.

Q. Wow, with two more safety devices than a regular serving robot, it's really reassuring. Could it be used in various industries besides hotels?

Exactly. It is highly preferred in industries where there is a risk of item damage or where personal privacy must be respected. In hospitals, it delivers test samples safely without damage, and in hotels, it helps with tasks by providing untact services. Also, in office buildings, the CLOi ServeBot receives items from external delivery companies on behalf of staff, preventing corporate security leaks and improving employee work efficiency.

Q. The nickname 'filial son robot' really suits it! But looking at the cases you just mentioned, they are all large spaces. Can the CLOi ServeBot perform its duties well without getting confused about the way?

Of course. Since the CLOi ServeBot has driving functions optimized for large areas, there's no burden in performing tasks in wide spaces.   Thanks to these driving functions, elevator integration and boarding are possible, and it can even pass through automatic doors in buildings easily. Still, if you are worried about whether the robot is performing its duties well, you can check the delivery status in real-time through control systems that allow for safe driving monitoring.

Q. There's nothing it can't do. Could we also know its main specifications?

First, the body size (Length X Width X Depth) is 51 X 51 X 130cm, and it weighs 68kg. The loading capacity is up to 5kg per drawer, so it can carry a total of 15kg. The speed is 1.0m/s, and it is equipped with an LCD display providing a clear screen. Also, it can speak not only Korean but also English, making it a very versatile friend that can help foreigners too.

Q. I'm slightly taken aback because its specs are better than mine... Could we hear some vivid cases from those who have actually introduced it?

Yes. At Konjiam Resort, thanks to the LG CLOi ServeBot, they are seeing a 'killing two birds with one stone' effect, increasing both customer convenience and employee work efficiency.   

With the recent influence of COVID-19, the number of customers preferring untact services has increased, and many guests are requesting item delivery from the LG CLOi ServeBot, saying they like it because there's no burden of facing a person directly. 

Especially for family units, it's said that children find the robot service fascinating, providing unforgettable memories. It seems like it's truly playing its part well, right?

🐧: The day when untact services are introduced to various industries is not far away. 😉 

👱: That's right. As an employee of Marosol providing efficiency and convenience to people through robot automation, I feel proud!   

Besides this, check out various service robot application cases that help people directly at Marosol. 

You can receive everything from expert free consultations to quote comparisons, so please show a lot of interest! In 2026, I hope all Marosol customers work with robots and have their businesses go smoothly! 👋