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SoftBank Robotics' Guide Robot Pepper

Solution Provider
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Lead Time
0.2 weeks
Estimated Budget
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Application Field
Application > Guide, Application > PR·Entertainment, Building Type > Commercial Facilities
Application > GuideApplication > PR·EntertainmentBuilding Type > Commercial Facilities
#Guide robots# autonomous driving# multi-use facilities# large shopping malls# SBR# SoftBank Robotics# pepper# AI

Features

Multimodal Communication Guide Robots

Global Language Support: Equipped with various language packs to serve customers of different nationalities from around the world.

Proactive Engagement: Approaches people and initiates conversations in a friendly manner to provide guidance.

Interactive Interaction: Engages customers by delivering voice, motion, text, video, and web content simultaneously or in sequence.

Automated FAQ: Capable of answering a pre-defined list of common questions.


Expert-Managed Content

Continuous Expert Support: Content is regularly updated by robot experts to ensure high-quality and accurate guidance.

Customizable Modes: Users can switch between educational and guide-oriented versions depending on their specific needs.


Versatile Service Functions

Enhanced Experience: Supports entertainment activities to improve the overall customer experience.

Contactless Service: Connects customers with employees to provide high-quality service while minimizing physical touchpoints.

Personalized Interaction: Provides customized conversations through a user authentication process.

Scheduled Operations: Supports video calls and operates autonomously according to a pre-set schedule.



1-year warranty provided

Results

Key Benefits
A guide robot with a human-friendly form Speaking various languages A social humanoid that reads human emotions
Client Feedback
The robot can approach people to provide friendly guidance and read and respond to their emotions. The content within the robot requires regular updates, and since robot experts provided support for this, there was no inconvenience in using it.

※ The content provided by Bigwave Robotics is protected under U.S. and Canadian copyright and intellectual property laws. Unauthorized reproduction, distribution, or use of this content is strictly prohibited.

ⓒ2020-2026 Bigwave Robotics Inc. All Rights Reserved.

Bigwave Robotics Inc.

Bigwave Robotics serves only as an e-commerce intermediary for certain products listed by third-party vendors on Marosol and is not the seller of record for those transactions. Bigwave Robotics shall not be held liable for any product information, transactions, or related issues concerning items registered by third-party sellers.

ⓒ2020-2026 Bigwave Robotics Inc. All Rights Reserved.