Deepblue Serving Robot PENGUIN

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Lead Time: 0.2 weeks

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Application Field: Application > Serving, Building Type > Hospitality·Foodservice

Application > ServingBuilding Type > Hospitality·Foodservice

#Serving robot# Shelf type# Display# Advertising# SLAMKO# Food service# Deepblue

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This solution is an example of simulating food serving using the PENGUIN Serving robot developed by DEEPBLUE.

The Serving robot PENGUIN travels freely from the kitchen to the customer's table, and moves to the next destination once the customer removes food from the shelf and presses the confirmation button. It supports the selection of options that meet service objectives tailored to customer needs, such as beverages, table clearing, and delivery.

Project Background and Objective

Serving with a load of up to 40kg using 4 trays

Implementation of autonomous driving through laser SLAM and 3D obstacle avoidance technology

Supports operational efficiency and user status analysis with big data-generated reports

Components

Robot	Deepblue Serving Robot PENGUIN; - Size (mm): 500x500x1300; - Weight: 50kg; - Load Capacity: 10kg per tray; - Battery: 20Ah; - Operation Time: 8h; - Charging Time: 4h; - Operating Speed: 0.4~1.2m/s; - Passage Width: Minimum 75cm (Recommended 80cm); - Sensors: Lidar, Depth Camera, IMU Fusion, Obstacle Avoidance; - Operating Modes: Serving / Clearing / Cruise / Guide;

Workflow

STEP 1.	Telephone consulting
STEP 2.	On-site consulting
STEP 3.	On-site testing, Installation (map creation), and User Training
STEP 4.	After-sales service

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Features

Autonomous robots that do not require QR code attachment

Autonomous driving is achieved through laser SLAM and 3D obstacle avoidance technology, eliminating the need for separate installations and not affecting interior decorations, enabling easy installation and operation.

Enhanced loading capacity

It supports a load of up to 40kg via 4 trays, four modes— serving, clearing, cruise, and guidance and operational efficiency through support for up to 4 serving missions.

Provision of operation reports

Operational data analysis reports generated through the storage and management of big data support the analysis of operational efficiency and customer status, enabling research on more rational and efficient store operations based on data.

Provides customization tailored to the objective

Supports the selection of options that meet service objectives tailored to customer needs, such as beverage service, dish return service, delivery service, display service, and advertising service

Warranty Period

Results

Key Benefits	Increasing store operational efficiency through reduced labor costs by replacing human workers Robots handle simple/repetitive tasks while humans focus on high-value customer service Providing safe contactless services and new digital experiences Enhancing promotional effectiveness through video playback on the rear display
Client Feedback	It was great to be able to promote new menu items by inserting desired videos through the display attached to the back, and the food was being served well, so satisfaction was high.

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