KT AI Serving Robot: Paldang Naengmyeon at Deogi-dong, Ilsan

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KT AI Serving Robot: Paldang Naengmyeon at Deogi-dong, Ilsan

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Lead Time: 0.1 weeks(Installation and commissioning 1 day (3 hours))

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Application Field: Application > Serving, Building Type > Hospitality·Foodservice

Application > ServingBuilding Type > Hospitality·Foodservice

#AMR# Service Robot# Food Service# Serving

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KT 서빙로봇 SERVI

This solution involves KT's AI Serving robot serving cold noodles at Palldang Naengmyeon, a restaurant specializing in cold noodles.

It serves liquid-based foods, such as broth, stably and neatly without spilling a single drop.

Components

Robot	KT AI Serving Robot Servi; - Max Load: 30kg; - Tray Quantity: 3 (Sensing load status via weight sensor); - Tray Size: D406 (mm); - Operation/Charging Time: 12hr/4hr; - Speed: Max 1.2 m/s; - Dimensions: 440 X 430 X 1040 (mm); - Minimum Passage Width: 700mm; - Weight: 35kg

Workflow

STEP 1.	Load items for serving onto the tray
STEP 2.	Input the serving location
STEP 3.	Move autonomously to the designated location
STEP 4.	Provide guidance at the serving arrival point
STEP 5.	Return to the base once serving is complete

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Features

Quality-verified robot

Performed over 2 million table servings worldwide, including in Korea, the U.S., and Japan

100% domestically produced products provided

Providing the only nationwide sales, installation, and after-sales service in Korea

KT has a nationwide sales, installation, and after-sales service network, enabling installation and service even in Jeju

24-hour remote monitoring and immediate after-sales service available

Smart features and usability

Can be used without installing separate markers via autonomous driving

Each tray is equipped with a weight sensor, so it automatically returns to the waiting area when the serving food is received

Equipped with an obstacle detection sensor at the bottom, it can automatically detect items on the store floor or children in front and drive around them

In addition to serving and clearing modes, there is a cruise mode, allowing for tasks such as serving napkins and side dishes

A variety of affordable rate plans available

Flexible rate options available from 1 to 36 months (Purchase/Rental)

Very affordable installation and usage available with a 3-year contract

Results

Key Benefits	75% decrease in average worker steps Increased maximum servingg per hour by 1.3 times
Client Feedback	In the case of cold noodles, since they are serving with a full tank of broth, stable transport is required. I was satisfied that even if a sudden obstacle appeared, it was possible to successfully serve without spilling the broth.

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